You've closed one or more energy accounts.
List your closed accounts
Hide your closed accounts
Disconnect my property
home Your address
Disconnecting your home
Arrange to close your electricity or natural gas services right here in My Account.
All EasiPay and Power On payment plans will end when this happens. You’ll receive a final bill showing any outstanding balance and the due date. Moving house with us? You can set up a new payment plan when you connect your new address.
Apartment building energy disconnections
For centralised electricity, hot water or both, there are different online forms to fill in. Be sure to disconnect all of your energy services, so you don't get any surprise bills.
This page is for electricity and gas disconnections. We have another page to disconnect hot water.
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