Supplier Payment Code for Small Business

Timely payments during the COVID-19 pandemic

During this period of economic uncertainty, associated with the COVID-19 pandemic, timely payments to small businesses is especially important.

For 6 months from April 2020, Origin is accelerating our standard payment terms from 30 to 14 days for our small business suppliers from receipt of a valid tax invoice.

Small business suppliers experiencing financial hardship during this period are encouraged to email us at InvoiceResolutionMailbox@originenergy.com.au

We support prompt payments for small business!

We know that when small businesses thrive this creates good energy for our community and economy. We understand that in order to thrive, small businesses rely on prompt and on-time payment.


For this reason, Origin has committed to the Business Council of Australia’s Australian Supplier Payment Code. As part of this code we commit to paying eligible Australian small business suppliers within 30 days of receipt of correct invoice/delivery of goods (whichever is later).

To be eligible for the Origin initiative, suppliers must be able to demonstrate that they:

  • Hold a current Australian ABN
  • Have turnover no greater than $10 million in the last financial or calendar year.

For full details of the code, please refer to the Business Council of Australia website.

If you believe your business is eligible for the Supplier Payment Code, or for any other queries, please email Origin’s Procurement team at Origin.Procurement@originenergy.com.au.

To ensure prompt payment, please ensure that your submitted invoices comply with our invoice and payment guidelines.
If you have any specific concerns or complaints, please refer to our dispute resolution process.